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Hostmonster Web Hosting Review

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Pros: 24/7 live phone support; live chat; cancel anytime policy; easy to use cPanel hosting control panel; easy to use tools and software.

Cons: support center is lacking in knowledgebase articles & tutorials.  Not very many coupons, deals or specials available for opening new hosting account.

Recommended For: Beginner level and above. Hostmonster.com has easy to use tools and complete sitebuilding and promoting services that make it possible to build and maintain a website with little or no experience.

Hostmonster.com Highlights:
Script library – Simple Script & Fantastico De Luxe
Sitebuilder – soholaunch website builder
Search engine submission & tools

Main Features:
Disk Space: unlimited
Bandwidth: unlimited
Host Domains: unlimited
Free Domains: 1
Email Accounts: unlimited
Price: $6.95/month

Our Review
Right off the bat, one of the reasons we like Hostmonster is because of the cPanel administration control panel they use. We found that cPanel is one of the easiest and best designed control available today. As for Hostmonster themselves, we really like to see a lot of free features and options available. Hostmonster has free domain name, free site builder, free search engine submission, free ecommerce options…you get the idea.

Also, any good web hosting company will offer 24/7 customer support in shape or form.  The bare minimum is email support but Hostmonster takes it further by offering both 24/7 live, non-outsourced, phone support and live chat.

Hostmonster offers a lot of free resources and free features that really make their hosting plan very attractive. They are a good all around web hosting provider and a popular one among many new webmasters.  Specifically for those looking to build a website but who don’t have the time or inclination to learn how to write html code.

We were pleasantly surprised to see that Hostmonster is offering a cancel anytime policy.  Most Webhosting companies only offer a 30 day money back guarantee.  But with Hostmonster, it is possible to get a pro rated refund for the unused portion of your hosting if you choose to cancel.

One curious feature of Hostmonster is they include both Fantastico De Lux and Simple Scripts with each web hosting account.  Both of these offer the same scripts so it seems redundant to include both.  Also, we found that their online support center knowledgebase was lacking in content.  We didn’t find a lot of articles or guides that really would help their customers make the most of their web hosting.

Beyond that, Hostmonster is very good. If they ever wanted to change the name of their company to a name that reflects their services, they could change it to Rocksolidhosting because that’s what they offer. Customers with Hostmonster have stayed loyal to them and there has to be a good reason for that. We believe Hostmonster has what all great web hosting providers should have…reliability, support, and resources.

Company Info:
Hostmonster, Inc.
1215 North Research Way, #Q3500
Orem, UT 84097
Main Line: 866-573-4678
Local: 801-494-8462

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