Lunarpages Web Hosting Review
Pros: Exceptional customer support with fast response times and above average results. Stable and reliable network uptimes; Excellent communication with customers; Offers $700 worth of software by CoffeeCup.
Cons: cPanel doesn’t have the newest features and updates. Very limited cPanel options. Phone support and live chat are not available 24/7.
Recommended For: Beginner levels and above. Because of Lunarpages reliablility and stability, we recommend Lunarpages for business and ecommerce sites. Lunarpages offers straightforward web hosting without over complicating their service.
Lunarpages is one of those web hosting companies that makes it easy to get setup on the Internet. We found the signup process very quick and easy and the confirmation call was within the time they estimated.
We found also that the support team is very prompt in returning support emails. The system they implement for support tickets must be very efficient because we found them to respond beyond expectations. They are very good at accommodating requests and if they can’t assist you, they will provide alternate solutions. That is a big plus for us when web hosting provider support is concerned.
We do feel, however, that some there could be more features within the cPanel control panel. This would give more options to customers. Options such as multiple webmail options, advertising credit to Google, Yahoo, and Miva, and site submission applications. Also, the Fantastico De Lux script library is abit lacking in scripts as well. This is a shame because most of the scripts that Fantastico De Lux includes are free open source packages. Fantastico De Lux just makes installing the software easier than trying to install it manually.
Another thing that was lacking was 24/7 live phone support. While we compliment Lunarpages on the quality of the support they currently have, we would like to have seen that quality available 24/7.
In conclusion, Lunarpages is a rock solid web hosting provider. They have the complete web hosting package…resources, support, and reliability. When you have these three things, then you have a web hosting provider that will always meet any websites needs no matter how demanding.
1360 N Hancock Street
Anaheim, CA 92807
Main Line: 1-877-586-2772